Program Specialist

General Responsibilities

• Maintain ongoing forms of communication with co-workers, managers, and participants of CSP programs.

• Provide leadership and vision in the improvement and development of existing and new innovative sports and recreation programs.

• Establish and monitor programs, policies, procedures, and guidelines for staff to ensure quality member experience.

• Responsible for all Chappapeela Sports Park game night operations.

• Represent and promote C.S.P. in the community as needed and develop positive working relationships with other organizations, business, and governmental entities.

• Identify and resolve program problem areas to ensure member satisfaction.

• Submit End of Year Survey.

• Complete additional duties as assigned by the supervisor.

• Daily program organization—participant paperwork and folders, birth certificates, etc..

• Create rosters, schedules, etc., for all programs.

• Ability to work flexible hours and evenings is a must.

Qualifications

• Bachelor's Degree Required.

• At least one year of management experience in coordinating sports programs and/or leagues.

• Maintain First Aid/CPR/AED certifications.

• Excellent verbal and written communication skills.

• Ability to make oral presentations, direct, and organize large program meetings.

• Knowledge of computer software applications as related to sport registration.

• Demonstrated knowledge of sports programming and equipment.

• Knowledge of sports planning and scheduling.

• Strong interpersonal and organizational skills.

• Demonstrated customer service and public relations skills.

Pre-Season Duties

• Meet with Director and Commissioner to finalize dates and league rules.

• Schedule & set dates for following activities:
  • Open & close registration
  • Parent check-in, Coaches' meeting, Umpire/Ref meeting
  • Player Skills Development Seminar
  • Begin Practice
  • Begin Games
  • Technical Development Activities
  • Tournament week
• Responsible for researching and ordering equipment and supplies for programs (example: trophies for champions only).

• Collect estimate on uniforms (each sport varies) for sports including:
  • NFL Play 60
  • Baseball, Softball, Tee ball
  • Soccer
  • Volleyball
  • Basketball
• Implement registration policies and procedures.

• Set up programs in Active for registration.

• Create player profile folder for each participant , including:
  • Registration Form
  • Birth Certificate
  • Proof of Payment
• Oversee in-house registration methods:
  • Walk-up registration
  • Fill out registration form
  • Accept: Credit, Check, or Money Order only
  • Issue Receipt
  • Inform each customer emails will be sent weekly
• Create rosters—bring your own team, or player placement.

• Schedule CSP league practices and games on the website.

• Learn how to create programs in Active.

In Season Duties

• Create parent information packet (Assistants put together ), which includes:
  • Park Map
  • Parent code of conduct
  • Park rules
  • League rules
• Facilitate and oversee duties performed by league commissioner, including:
  • Direct contact to all coaches.
  • Direct contact to all umpires & referees.
  • Recruit and train coaches.
  • Background checks.
  • Post accurate game stats on website.
  • Ensure that materials are properly secured and maintained.
  • Provide ongoing maintenance to sports equipment and facilities.
  • Report unclean conditions, safety hazards, and malfunctioning equipment.
  • On-site manager during league games.
  • Create and bind coaches' handbooks.
  • Set up on game day.
  • Assist in picking up score clocks and various equipment after competition.
• Work under the supervision of the Programs Director to send weekly communications.

• Organize player of the weeks per sport.

End of Season Duties

• Blast mail end-of-year survey.

• Oversee the collection of equipment.

• Inventory all returned equipment.